The debate over language is one that
doesn’t seem to have an end in sight. The current curriculum has mandatory a
National language, Regional language, and a Global language. But what we are
failing to focus on is that, the higher we climb the ladder of education, the
importance of language diminishes.
Language is essential to communicate an
idea, to broker a deal, or to bring a change. Apart from technical skills and
multiple degrees, communicating fluently is not only essential but imperative.
But this thinking takes a backseat in our syllabus as we pursue a graduate or
post-graduate course.
Language is either made optional or not
included in the studies. Currently, we hear about huge gaps in industry wants
and students’ capabilities and one of the causes is language abilities.
Students are unable to form correct, cohesive sentences, verbally or written,
in either the national, regional, or global language. Performances in
interviews or group discussions are dismal.
It is important
that we continue to refine ourselves by improving our current language skills and
adding to our repertoire, by learning more languages.
For example, if
you are part of IT industry, BPO, or KPO, then you are aware that most of the
companies are situated in Bangalore, Hyderabad, and Pune. Most of the clientele
are US and UK-based companies. So it is a necessity to learn the language of
the customer and vendors/support staff who are residents of one of these
places.
Similarly, if you
are a part of the luxury retail segment, then learning a European language is
an added advantage (most luxury retail brands are European based). Also the
stores are either opened in Delhi or one of the metropolitan cities. Most of
the clients communicate in English, so it is a must for store executives and
managers to be fluent or proficient in it.
As a part of the
hospitality industry, based on the location of your hotels/restaurant and your
customer type (foreign or national), the staff should be able to communicate in
the specific language. If you visit Goa, even a street vendor speaks in English
as most of the tourists are foreigners.
Manufacturing
facilities around the world have shifted their base to China or source their
items from China so it is imperative for a purchase person to learn this
language. As the whole world is shifting its focus on BRICS, specifically in
India and China, learning the language is definitely beneficial for a career. As a part of the
Social Service industry, it is important for you to know at least one language
of each zone whose characters are similar to those of the other languages.
Most of the
times, our level of comfort level is highest when we communicate in our mother
tongue. We subconsciously feel more satiated to talk in our mother tongue or
when we know our colleagues/ friends understand this language.
Movies like
Lagaan, Kites, Chennai Express depict the barrier in communication if you do
not know the language or have to depend on translators. Even actors are
learning different languages to bring more sincerity in their roles. Our movie
industry has changed and dubs movie into different languages to reach wider
audiences. Subtitles could have worked but they do not inculcate the same
emotions or expressions.
It is time for
students, institutions, and the Government to drop their proclivities and
create a curriculum which focuses on languages, and effective communication based
on the industry type.
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